Privacy Policy

Smsy Media GmbH (“Smsy”, “we”) makes a friendly SMS app for small businesses. This policy explains, in plain language, what data we collect and why. We keep it short on purpose.

What we collect

• Your account info: name, business name, email, and billing details.
• Your contacts: the phone numbers you upload, which you have permission to text.
• How you use Smsy: which features you use and how your texts perform.
• Basic technical bits: IP and device info, via cookies.

Why we use it

To run the app, send your texts, take payment, help you out, and meet our legal and carrier obligations. We never sell your data or your customers’ numbers.

Your customers’ numbers

You own the lists you upload, and you’re responsible for getting opt-in consent. We act on your behalf to store and deliver messages and to handle opt-outs - we don’t market to your contacts ourselves.

Who we share with

Only the partners we need to run the service: the carriers that deliver texts, our payment processor, and our hosting providers - all under contract. We’ll disclose data if the law requires it.

Your rights

You can ask to access, correct, export, or delete your data at any time. Just email hello@smsy.media and we’ll sort it.

Keeping it safe

We use encryption and access controls to protect your data, and we’ll tell you promptly if anything goes wrong.

Changes

If this policy changes, the latest version lives here with an updated date.

Contact

Questions? Email hello@smsy.media or write to Smsy Media GmbH, Torstrasse 114, 10119 Berlin, Germany.